Payment / Dispatch

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Deliveries are made within Germany and in the following countries: Australia, Belgien, Brasilien, Bulgarien, Dänemark, Estland, Finnland, Frankreich, Griechenland, Großbritannien, Iceland, Irland, Israel, Italien, Kanada, Kroatien, Lettland, Litauen, Liechtenstein, Luxemburg, Malta, Mexico, Niederlande, Norwegen, Österreich, Polen, Portugal, Rumänien, Russland, Slowakei, Slowenien, Spanien, Schweden, Schweiz, Südafrika, Türkei, Tschechische Republik, Ukraine, Ungarn, USA, Zypern.

Dispatch costs (inclusive of legally applicable VAT)

Deliveries within Germany:

We charge lump sum shipping costs of 4,95 € per order.

Deliveries to foreign countries:

We charge a lump sum shipping cost for deliveries to foreign countries as follows:

Deutschland: 4,95€
Österreich: 7,95€
Italy: 12,95€
Netherlands: 7,95€
Switzerland: 19,94€

Andorra: 19,94€
Australia: 44,95€
Belgium: 7,95€
Bosnia Herzegovina: 44,95€
Brazil: 44,95€
Bulgaria: 14,95€
Canada: 39,95€
Croatia: 12,95€
Cyprus: 39,95€
Czech Republic: 8,95€
Denmark: 8,95€
Estonia: 14,95€
Finland: 12,95€
France: 8,95€
Gibraltar: 44,95€
Great Britain: 12,95€
Greece: 14,95€
Guernsey: 19,94€
Hungary: 14,95€
Iceland: 39,95
Ireland: 14,95€
Israel: 44,95€
Japan: 44,95€
Jersey: 19,94€
Kazakhstan: 44,95€
Kosovo: 44,95€
Latvia: 14,95€
Lithuania: 14,95€
Liechtenstein: 19,94€
Luxemburg: 7,95€
Malta: 39,95€
Mexico: 44,95€
Monaco: 7,95€
New Zealand: 44,95€
Norway: 19,94€
Poland: 8,95€
Portugal: 14,95€
Romania: 14,95€
Russia: 39,95€
San Marino: 19,94€
South Africa: 44,95€
Slovakia: 12,95€
Slovenia: 12,95€
Spain: 14,95€
Sweden: 12,95€
Turkey: 39,95€
Ukraine: 39,95€
USA: 39,95€

Delivery periods

Unless any other period is specified in the item description, the product is delivered in Germany within 1 - 3 days, in case of foreign deliveries, within 3 - 15 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Terms of payment

In case of deliveries within Germany, you have the following payment options:

Payment in cash at the time of collection
-  Prepayment via transfer
Cash on delivery (plus COD charges 9,95 € , furthermore, € 2 Is incurred as delivery charges, which you must pay not to us but to the delivery company directly)
Payment via SEPA direct debit
Payment via credit card
Payment via PayPal
Payment by invoice
Payment via Sofortüberweisung [immediate transfer]

In case of deliveries to a foreign country, you have the following payment options:

-  Prepayment via transfer
Payment via credit card
-  Payment via PayPal
Payment via Sofortüberweisung [immediate transfer]

Further details on payment


Payment by invoice is possible under the following condition:

für Unternehmen ab der 4. Bestellung und öffentliche Einrichtungen

The invoice amount is to be settled at the time of payment on invoice within 10 days.

If payment is to be made via an SEPA base debit note or an SEPA corporate debit note, you authorise us to collect the billing amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please ensure that the account in question possesses sufficient covering funds on the due date.

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.