Prezzi incl. IVA più spese di spedizione
Pronto per la consegna, tempi di consegna ca. 1-3 giorni lavorativi
- Articolo n°: CSHP970S3
- EAN 4250797261641
|Durata minima di conservazione:||2 anni|
|Paese e regione di produzione:||Germania|
|Tipo di prodotto:||Ricarica bottiglia & Kit|
|Compatibilità di marca:||Für HP|
|Colorazione:||Ciano Pigmentato, Giallo Pigmentato, Magenta Pigmentato, Nero Pigmentato|
Great customer service, but product missing parts
First of all, I want to start this review saying that the company has fantastic communication with the customer. It was a major reason why I decided to purchase their product and not from another company. I am going to explain why I am *currently* giving it a 6/10 stars.
Unfortunately, the product I received did not arrive with all the parts listed on their website. The kit was missing the air plugs that are used in one of the first steps in converting the ink cartridges. I am pretty disappointed, especially since their product is on the more expensive side compared to their competitors.
Additionally, the ink reservoir tank is different from the one picture on the website/youtube videos. Instead of having plastic bags, it is a hard plastic case (comparable to the competitors).
Luckily, the company was quick to respond and is sending me the air plugs. I feel I cannot give this product a higher rating because I am still waiting on the parts to arrive and I have not yet been able to complete the conversion of my printer. Once I am able to use their product, I will update my review accordingly.
Thank you, I hope this review helped you decide on whether to purchase this product!
Hello and thank you for your review.
We are sorry that the product was not complete.
We have sent you the missing airplugs You should receive them within the next days.
Please let us know if you should have any further inconveniences.
Your Octopus Team
I bought one of these over 1 year ago. I printed several doubled sided books out of over 450 pages, and many numerous documents. I think that Moses refills my bags every night. I am not sure it has even dipped that I can measure it. At this rate maybe 10 years of usage? And, they are great to help you with it. And I have left that printer unattended for over three months, came back, cleaned the head through the software and it picked right up and printed great. Now please make it for the newer ones!!
can i buy this without the 4 ink
Thank you for your positive estimation.
Unfortunately it is not possible to order the CISS System without the ink.
For any further questions, please contact us directly via email.
The Email Adress is: email@example.com
your OCTOPUS Team